Our 2 bathrooms badly needed remodeling, they were 25 yrs old and cheap to begin with, but I spent a year not knowing where to start. I'm in the construction industry so know how it's done on a grander scale, but didn't know how to approach such a small project. I didn't want the hassle and expense of hiring an architect, didn't want to cold call contractors, and didn't want to piece things together at Home Depot. Finally our shower broke and the sink started leaking, so I went onto the web to look for bath showrooms or designers. I happened onto the BathSimple website and a light bulb went on! It was all so....simple. Their web interface gave me just the boost I needed to get started. I could easily have picked some of the standard choices or just gone with their designers ideas (very good), but once started I really got into it and totally personalized the design. I opted to provide my own finishing touches for them to install (towel racks, mirrors, lights not on their website), which they were totally fine with. This put my own stamp on the look and saved me money as well. The installing contractor, Chris Ackley of Ackley Construction, was excellent. My husband and I lived in the house while they did first our master bath, then our guest bath, so Chris and his crew were extremely considerate, tidy, and quiet and worked hard to maintain our privacy. At the same time he double-checked all important items with us before proceeding and headed off potential problems. He was very knowledgable, had a good eye for design, and was a perfectionist with the construction. Our bathrooms are top-shelf, like something you'd see in a luxury spa, and the construction is robust inside and out. Were there any issues? Of course, it's a construction project. BathSimple states on their website that it takes 10 days to install a bathroom, which I think is a bad idea. This amount of time would be needed the for simplest pull and replace, whereas most people want some extras. When I talked to one of their reps they thought that mine would take about 3 weeks since I was moving things around and had separate tub and shower. Both bathrooms took over a week longer than expected, but that said they also did some extras that we requested like replacing the subfloor (we show rot once the floor was removed) and adding insulation. Even though we were dying for things to be done, we're glad Ackley took the extra time to do everything very right. They showed up early every morning, and worked late hours and some weekends (with our permission). All members of the crew were nice and I felt comfortable leaving them in the house. Bill and Rocky at Bath Simple were very cooperative at expediting a custom shower door to accommodate my family's Easter visit. The final costs were all as initially agreed upon, though I know they absorbed some extra expenses to get that door in. All in I would recommend them, just expect it to take longer for anything other than a simple pull and replace with easy materials, or if any issues come up, which is almost always the case with construction.
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