Carole Kitchen and Bath Design

Look no further The customer service is OUTSTANDING. I went to Carole kitchen and Bath frustrated with a kitchen remodel and knew I needed to go somewhere else for my 1/2 bath. The moment I walked in they were so friendly and willing to help. It didn’t matter the size of the project. They were amazing. They worked hard to find the right size. They kept me informed. If they said they would follow up they did! Any question I had they took the time to make sure the end result was right. After doing a major home renovation- companies like Carole’s are a rare find. I have recommended them to everyone I know. They were a piece of mind during a difficult renovation. Thank you thank you thank you!!!!!

From start to finish, each person was easy to work with, knowledgeable, and professional. Sara was excellent. We had shopped around several kitchen companies prior to approaching the Carole Kitchen Design. Sara's vision and ideas blew me away and her service, customer focus and the actual final product were excellent. I would highly recommend.

We ordered & received a new maple bathroom vanity with the reassuring comments that if anything needs to be adjusted, just let them know, and they will take care of it. We'll wouldn't you know, we had two drawers that didn't close all the way. We called Carole, they sent their guy out to look at it and said they would need to order two new sets of drawer slides. After 6 weeks of waiting and multiple calls to them, I was told the drawer slides were in. When I called to arrange a time to have them come to install, they said, oh no, we're not installing, you are. They said this was more than an "adjustment" and would not do the work needed to fix this issue. I called to discuss this with the boss and was just blown off. He tried tap-dancing around the issue of their broken promises and blamed the installation. Suffice to say, we will NEVER use or recommend using this company for any project. They will not stand behind the products they sell!

I needed new kitchen cabinets, sink and granite countertops and having heard from my partner how satisfied he was I contacted Carole and worked with Mary Jane. She was a delight to work with - knowledgeable, friendly, always available, and I was very happy with the results. I would definitely use Carole again.

From the moment we walked in we were treated with respect. Sara, our salesperson was knowledgeable, took time to explain the different products pros and cons and allowed us to make our own decision. If I had a question she always called back as soon as possible. Finally, I walked in one day in the middle of an office party and joking said where's my cake. She jumped up and got me some cake. They are really just nice people.

We really appreciate Michelle, who designed our kitchen including cabinets and counter tops. We were so excited when it was completed. Everything was beautiful! We have been using our new kitchen for 6 months. Now we are more amazed about how our kitchen workflow is practical and efficient. We would not have obtained our beautiful kitchen without her knowledge, interior sense and great cooperation to our contractor and tile company. We highly recommend Carole Kitchen & Bath Design Studio. Our designer Michelle was so great; the company’s receptionist and delivery people were also friendly and trustable.

Wonderful experience remodeling our bathroom! This team is excellent and Jeanie is exceptional!! We will absolutely use them again for future projects. It was a pleasure.

We used Carole Kitchen for a complete redo of our kitchen - the design and cabinets. Kathy was incredible. She is extremely knowledgeable, patient, thorough and a pleasure to work with. She worked with us on many iterations until we found the perfect layout and filled it with the most efficient and aesthetic cabinet design. She helped us so much. The people at Carole were friendly and helpful. The showroom is a nice place to get ideas and they have a large selection of everything. We are very pleased!!

In appreciation for making our kitchen a fantastic success I’d like to express our appreciation to Frank Purdy and Carole Kitchen and Bath Design, We worked with Frank Purdy and Carole Kitchens during 2018 to design and install a new kitchen. We have been contemplating this project on and off for years but always ran up against design, cost or confidence issues that pushed it off. There are so many big and somewhat irreversible decisions that the fear of getting something wrong simply scared us off. As of November the kitchen project is completed and we are absolutely overjoyed at the results. This could not have happened without the expertise, guidance and patience Frank provided. During the research phase we sat with several other showroom designers. I think there is always a point where you start to realize that the dimensions of the kitchen space and your personal preferences allow design software to generate similar design concepts, but this is where the similarities end. Frank has been at this for a long time. He has experience as a contractor, installer and designer and it absolutely manifested itself during our project. “What if we make this change; what do we gain and how much will it cost?” are almost endless adjustment decisions that are the real tough part, in my opinion, once a basic design is chosen. Frank has seen this, been there and done that. One of the features, of many, that Frank helped us through to perfection, involved maximizing counter space, cabinet depth and floor space along with minimizing cost increases. Frank proposed 15 inch deep wall cabinets but suggested staying with standard 24 inch floor cabinets bumped out from back wall to allow for deeper counter space (3 inches extra in cabinet and counter depth makes a world of difference). We reaped all the space benefits from this adjustments with minimal cost increase. I cannot list all the ideas Franks' experience and guidance help us with because there were so many instances. We have a beautiful-no regrets kitchen. Along with the technical aspects of the project that Frank provided we will always be grateful to how we were treated during the long decision process. There comes a point when you have exhausted all your “go-no go” wavering and just say it’s time to commit. I’ll never forget the day sitting in the showroom with Frank, for probably the tenth time, and saying, “ok, lets' just do it”. Not sure what it was, but Frank detected an uncertainty in me and calmly said, “Charlie, you are not reddy yet; take a little more time”. I don’t think I’ve ever had a salesman say this to me in my life. Closing the deal is usually top priority. Within several days we confidently finalized the deal. Cabinets arrived on schedule and the installation went forward. Frank remained in touch with us, made visits to follow up on progress and worked closely with our contractor. We are extremely happy with and have received much praise from friends and family about our new kitchen. Thank you Frank and Carole Kitchen Charles and Maria Hammond

We love our kitchen and loved working with Debbie and everyone at Carole Kitchen. I chose Carole because people from my town Facebook page recommended them. Jeannie was my first contact, and she is amazing. She paired me with Debbie Toland which was a great fit. I was nervous to start the kitchen process, and Debbie made the whole process easy and enjoyable. The architect did not design the kitchen layout, so she had to start from scratch. She gave us several ideas of how to design things. I am a detail person, and I never felt as though I was bothering her with my million questions. She worked very well with our contractor; he had worked with her before and only had positive things to say about her. Debbie also designed my personal desk space and our mudroom. We couldn't be happier with the end result.

I have to admit, I never write reviews whether good or bad, but I am pretty dissatisfied. Let me start off by saying that the warehouse is nice and that this review probably does not speak for the entire company. Jeanie, for example, was so welcoming and friendly. We briefly talked on the phone before assigning me to a designer. A few months later, I walk in and she knew exactly who I was without us ever meeting. She was great! We were assigned to Don Rodd as our designer. This was my first kitchen renovation so everything was new to me. From the beginning, it felt like a bad match. Don did not seem interested at all in our concerns, questions or comments. Eventually, we figured out the design and I communicated it with my contractor. After Don came out to our house to finalize measurements, I realized that in the final design, he had moved the sink back its original location. We had established that the sink would be moved. He claimed that he messed up on the measurements and it wouldn't fit. This was baffling considering we provided all the measurements and he knew the dimensions to all of the cabinets. Not a big deal since it is a rental property, we proceed with everything. I place the order for the cabinets, counter top and a sink. When the cabinets arrived, the contractor had told me the person delivering the cabinets were ROLLING them. The contractor and I noticed 2 small defects and let Don know right away for replacement parts. The replacements have taken 3 weeks to get in and a lot of following up on MY end to get status updates on these. To be honest, every time I have brought it up to Don on the phone, it's seems that he had simply forgot. A day or two later, I realized that the sink had not been delivered with the cabinets. Again, I had to follow up with Don. Eventually, he sends over the sink, but it is the WRONG one. We ordered a D-shaped stainless steel sink and he sent over just a rectangular stainless steel sink. We were okay with the sink since it seemed a bit larger than the D-shaped we were looking at. Without even contacting me about this issue and letting me know, I receive a check in the mail for the difference in price. Not once did he show professional courtesy and try to contact me to let me know. For the counter tops, we had someone come and create a template for the counter after the cabinets were installed. We were told that it would take a week for the counters to come in. After chasing Don again, he tells me that the counters will actually take 10 business days. This put our entire project to a stop. The cherry on top was when he contacted me later saying that I owed another $300 because the counters were slightly bigger than anticipated and that bringing the counters up to the second floor would be $100. First of all, I still don't understand how the counter could possibly get larger considering Don had dimensions to the cabinets AND he came out to finalize the measurements of the kitchen. Second, he had never once mentioned a fee for having the counters brought up to the SECOND floor. It was clearly communicated to him that we were on the second floor and he even physically set foot in our kitchen. Boggles my mind how something like this was never brought into the numerous exchanges we've had. Fast forward to when the counter tops arrive. They were cut WRONG. The overhang on some edges were more than the others. The man that delivered the counter tops had to cut the counter top on site to have at least some alignment. Now, I have one edge jutting out about 4 inches where the others jut out about an inch. I expressed this to Don as well as following up with the replacement pieces and he totally disregarded it. Talk about customer service.. I am at the point where I have to accept things the way they are because we have been without a kitchen for so long and sending the counter tops back to be resized would take another 2 weeks. Things like this should have been done correctly in the first place considering the amount of money invested. Since I am completely new to this, for a lot of these things, I thought it was just part of "the process." I checked in with my contractor and even he said that all of this is normal. He even called Don for me. Overall this was a pretty poor experience. It seems like this company is pretty reputable based off of reviews, but I would not recommend this to any of my friends.

Very Happy with the Designer Sarah. Great work and very accommodating. The only complain I have is that they should choose their vendors little better or hold them accountable for their schedule. Bella Surfaces that they recommended for the counter top work and back splash were absolutely horrible at scheduling. I would recommend Carole's anytime I would never in a million years recommend Bella Surfaces.

Carole was recommended and am so happy I used them. They taught me the lingo, pointed out pros and cons, and cater to your needs with regards to how involved you would like to be. I like to have a hand in some of the design details but needed them to show me the way. They were very accommodating with the right balance of knowledge and creative license. Even though I had never done this before, I think it was a slam dunk. Great team, careful delivery, and on time.

We just built a new home in Natick and hired Carole Kitchen and Bath Design to design and supply our cabinets (kitchen and baths) as well as a large bookcase surrounding our fireplace. Working with them was a pleasure. Don Rodd, the consultant, was professional, creative, and responsive. Most of all he cared. After recommending an installer, Don made many trips to our house to answer any questions and ensure that the installer met his standards as well as ours. It is the second time that we have used Carole (the first time was a spec home we built in Newton) and we have recommended them to a number of friends. We would hire them again in a heartbeat.

I couldn't be happier with the experience I had with the staff at Carole Kitchen and Bath. From the moment I walked in the door to have a consultation until the project was completed, I had the guidance and ideas I needed to create 'my' dream kitchen.... I've since recommended them to anyone that loves my kitchen.

Very professional - lots of samples to choose from -- help available if you need it. I did bathroom cabinets - sink plus large storage unit - well done - drawers roll out easily and sink cabinets have soft close. Large cabinet doors don't quite match up but it holds a lot and was well-priced compared to other places

We had the best experience with Carole's Kitchen. We worked with Amanda Colosi who went out of her way to make sure we got exactly what we were looking for. Our cabinets arrived on time and when one had a small defect we were given a new one without any hassle. Our kitchen is beautiful and much more functional than it was previously. Would highly recommend then and should we do a bath renovation won't hesitate to call Amanda. Thanks again!c

We experienced a flawless kitchen remodel project that started with Carole Kitchen's design. We worked with Michelle who educated and guided us very practically through the process of design choices, and she was able to incorporate our wish list items into our small kitchen area. We are extremely pleased with the quality of the product and the customer service at Carole Kitchen. We even had a door front replaced without question from Carole. Would use Carole again.

I am writing this review in my newly remodeled kitchen that we purchased from Carole Kitchen. Our entire family is pleased with the transformation of our kitchen as it has modernized the feel of our entire first floor. Kathy was wonderful to worth with and she was committed to helping us find a product that reflected our taste, our space, and our budget. I found the entire process clear and transparent and she communicated with us regularly, always answered our calls and emails in a timely manner. Kathy is extremely professional and she helped us design a modern yet warm kitchen that is a pleasure to use.

Rude and lacking customer service skills. Male employee stated our job may be too small and continuously mentioned "remnants" as though he had a bad taste in his mouth. We asked about a kitchen island displayed in the store and he stated "it's very expensive". Really! Little did he know, we own three homes and would have used them for various remodels in each ranging from small to extensive. Don't judge a book by its cover! We instead chose a Concord, MA designer that offered higher end product with class and professionalism.

We recently redid our kitchen. We went to Carole where we were assigned to Don Rood as our designer. From the moment we met Don until the last piece of wallpaper was hung we could not have been more pleased. Don suggested a design that gave us a lot more counter space and then executed it perfectly. He recommended a contractor who was wonderful (and how often can you say that about a contractor?!?). We felt the price was very fair too. We were totally pleased with Carole Kitchens and highly recommend them.

I am extremely grateful to Kathy at Carole Kitchen and Bath Design for her invaluable help in designing the perfect kitchen for us. I came to her in the midst of a major renovation, with just a few ideas about what I wanted and she turned this into reality. She listened careful to my parameters, guiding me towards some fantastic choices. At times she showed me a manageable range of choices, making a selection so much easier (nothing is worse than being overwhelmed by too many things to choose from). At other times she helped me make a decision between two or three options, giving me clear, helpful feedback. She even tracked down better alternative eco-friendly materials that I wanted to use. The result is a beautiful, well-designed kitchen that has been a pleasure to prepare food in and that always brings a smile to my face every morning when I come down to make breakfast. Thank you Kathy!

The team is very professional and knowledgeable. They have a great product selection and take time to advice and help and find exactly what you want.

The folks at Carole Kitchen and Bath Design provide fabulous service from start to finish. We had a terrific designer who came up with ideas for our custom kitchen pantry that we had not thought of. He came out to the house to confirm specs and delivery was prompt and professional. The finished product looks great and is highly functional. I would highly recommend Carole Kitchen and Bath!

I have to say this is the BEST place to come in and discuss your ideas and kitchen plans with Carole Kitchen designers. I shopped around and I have chosen Carole kitchen for my kitchen renovation job for my primary home. They did an excellent job designing my kitchen and working with meeting my needs. I came back for a 2x time to work with Carole kitchen designers for my vacation home. Excellent customer service and delivery service....they delivered to the lower cape! I would highly recommend Carole Kitchen....

My wife and I are very happy with the new, replacement kitchen cabinets Carole Kitchen provided us. Their rep was very responsive to our needs and helped us get the kitchen cabinets we most wanted. She was easy to work with and was quick to reorder any cabinet parts that came in broken or damaged. The only thing was we did not go with Carole on the counter top because their prices were much higher than going direct to a granite supplier/installer in their area. Otherwise, we highly recommend them.

I am extremely satisfied with Carole Kitchen and Bath Design. After having a custom cabinet designer attempt to design my new kitchen and not listen to what I wanted, my architect suggested Carole Kitchen and Bath. Right from the start, Kathy listened to what I wanted in my kitchen and came up with a design that was perfect. After my first meeting with Kathy, I left the showroom knowing that I had someone that was listening to me and understanding my wishes. Using her experience as a Kitchen designer, Kathy used my ideas and came up with the right solution that would meet my needs. The team at Carole Kitchen was very responsive and answered all my questions promptly and satisfactorily. Everyone at Carole Kitchen is very friendly and inviting. I cannot express how satisfied I am with the final result. When shown pictures of the final product, the enthusiasm of everyone there just shows you how much they value their customers and designing the right kitchen for their customers. I would highly recommend Carole Kitchen and Bath Design to anyone thinking about renovating their Kitchen or Bath and will use them for an upcoming Bath project.

Carole help me design a beautiful dream kitchen, I enjoy it very much. The designers are very knowledgeable and professional, easy and very pleasant to work with.

Our experience with Carole Kitchen & Bath Design was so positive, I have recommended them to everyone I know who is looking to renovate or build a custom kitchen. Debbie Toland was our design consultant. She took the time to understand our needs and was able to help us design an unbelievable kitchen that we love. Even when our budget was starting to go over, she was able to give us options that helped us achieve the desired look we wanted and stay within our budget.

I wanted to start buy saying that the staff is extremely professional and understand that this is a major undertaking for a home owner. We went there thinking that because they are a specialist that we would pay a lot more than a big box store. The truth is that it was no more expensive They helped with the design, got us a top notch installer and were here when they said they would be. I felt like I was there only customer during this time of craziness. Since that time my wife and I enjoying lots of kitchen time with our friends and family and we are not embarrassed any longer. I recommend anyone that is looking at Carol's to meet with them and let them help design your fantasy kitchen. Chris Di Fraia

What a great job everyone there is very professional and helpful. We had Sarah she was wonderful to work with offering great suggestions. The man who delivered the cabinents was so good. I have already reccommended them to other people.

I had the pleasure of working with Maura and her team at Carole Kitchen and Bath on two different projects this past year. Each project was expedited and facilitated with ease and expertise. The product sells itself - beautifully made and constructed cabinetry with many styles and color/finish option along. I was very "hands on" with both projects and spent many days in and out of the Carole Showroom to make sure every detail was touched upon for my clients. Not only was my wonderful sales person Maryjane available to answer questions and concerns but the entire staff was helpful. I was treated with respect and courtesy and I look forward to working with Carole Kitchen and Bath again on an upcoming project.

Kathy took the time to explain all of the different types of cabinets to us so we could decide what we wanted, and the showroom made it easy to see how different design features might work in our kitchen. She also suggested moving our refrigerator to another part of the kitchen (where the pantry was), which really opened up our L-shaped counter, giving us more counter space and more cabinet space. She used her favorite contractor (Chuck Southard) at her suggestion, and the two of them worked together to make sure everything went as planned. We are thrilled with our new kitchen!

Can't say enough about my Carole Kitchen experience! Kathy was tremendous and made my perfect kitchen remodel come to life. As a first timer for a project like this, I had a lot of questions and Kathy was always a call or text away - a sign of her commitment to customers and passion for the job. I was upfront with about budget at the get go and Kathy was just as upfront with me - something I greatly appreciated. She wasn't working to get more out of me, she was working with me to make it all happen in the best way possible. I am so happy with my kitchen and recommend Carole (and Kathy!) to everyone who steps foot inside and says "wow"

I have trusted Carole's quality and expertise both with my customers and in my own home for over 10 years. Their customer service and vast lines of quality products are second to none. I recommend them to everyone.

We had a great experience with Carole Kitchen, we had gone to many kitchen stores and the displays were all beat up and none of them seemed to have the kind of quality we were looking for. Carole Kitchen had products we had not heard of and we went with Dura Supreme which seemed to be able to create anything we could think of. We had done our own design on paper and the designer helped us to improve upon it without pushing her own ideas on us. They all seemed to work as a team when we had questions. From the minute we walked in the door, I knew this was exactly the kind of place we were looking for. My husband is a carpenter who has done work with kitchen designers and was impressed with them, he did all the work himself and had no issues with the products. They had lots of options at various price levels and really seemed to know their products. We really appreciated the time and effort that went into making our kitchen the beautiful space that it is today. We have an old house and the kitchen is small so we not only needed to maximize our space but we wanted to keep with the character of the house. I would gladly recommend them to anyone I know and I am a very particular person that does not hand out compliments to just anyone or anyplace.

We worked with Carole Kitchen to redesign our kitchen which was fantastically 80s prior to our renovation. Before we closed on our house, we had multiple meetings with Carole Kitchen and designed our kitchen to be functional but make a better use of the space. After a few different options presented based on the recommendations with our goals, we moved our heat to create a huge work area, repositioned the sink under the window and moved the stove. After we closed on our house the team got to work. We ordered the cabinets and after they came in, we installed them. We picked a beautiful quarter-sawn red oak from DuraSupreme with soft close doors. Once all installed we worked with the team to place our countertop order. Because we installed them ourselves we made a few calls to ask a few questions, the team couldn't have been better to work with! They answered all of our questions which I'm sure they don't get often. We couldn't be happier!

The Carole Kitchen and Bath Design team did the kitchen and Bath design for our new construction home. very happy with their designers and products.

My kitchen was designed by Michael F, who is extremely professional! I would highly recommend him as your designer! His feedback and attention to detail was amazing! He even took the time to give me his opinions on my Cambria color questions. Which I can be very indecisive. Whenever I had a question during the project itself he always took the time to get back to me with a professional answer. My DuraSupreme White kitchen is amazing and I couldn't be happier! I wouldn't change a thing about my decisions!!

My brother and I co-own a 2 family home and recently remodeled 2 kitchens with Carole Kitchen and Bath Design. We are so happy with the designs and final outcome. Our family and friends have also given both rave reviews! I highly recommend them. Michael Firicano was our designer and he is extremely knowledgeable and easy to work with.

We recently remodeled a kitchen and bath with Carole Kitchen. We worked with Debbie Tolland and could not be happier! Our new kitchen and bath are beautiful. Debbie was highly knowledgeable and made the process super easy. She had wonderful design ideas and guided us through product selection. We have had some trouble with sizing of our inset cabinet doors. Debbie and Carole have been very responsive and accountable, and we are scheduled to have door replacements in the next several weeks! I would highly recommend Carole Kitchen and Bath.

Carole assisted in helping redesign a new kitchen installation that had strict and out of the ordinary parameters. They were extremely helpful & knowledgeable with great alternative ideas from what we had envisioned. In the end the kitchen came out phenomenal and the cabinets were of excellent quality. The staff was professional and always accessible when needed.

We recently remolded our 1960s kitchen. We went to Carole Kitchen and Bath on the suggestion of a friend. Amazing! The designer was very knowledgeable and professional not to mention talented. She listened to us and knew what WE wanted and she knew how to make it work in our small kitchen. Our kitchen is functional now in a way it never was before. It is GORGEOUS too! We are so very happy with our decision to use Carole.

I had my kitchen redone in 2013 and had a great experience with Carole Kitchen and Bath Design. Jen D., the kitchen designer who worked with me was very knowledgeable, responsive and helpful explaining all the details to think about while designing a kitchen with all the options. She provided helpful hints and different options depending on our budget and our personal needs. I continue to recommended Carole Kitchen and Bath Design to my friends and family.

I recently remodeled my master bathroom. A friend recommended Carole Kitchen and Bath Design of Woburn. I am glad that I took my friend's advise. My experience at Carole's has been a positive one from start to finish. Everyone at Carole's was friendly, courteous, helpful and knowledgeable. The showroom, customer service, and product was exceptional. I would definitely recommend Carole's of Woburn.

In March/April 2014 I started a complete kitchen renovation. I was very familiar with the company as I pass by the showroom every day to/from work, and both friends and work associates had used Carole Kitchen & Bath and were very pleased. My contractor had also recommended Carole Kitchen and that I ask for Mike Ferricano, specifically. Before I met with Mike, I broused the showroom myself a couple of times. Carole has a very good product line to choose from and their prices are very reasonable. Their various setups were key in helping me to decide exactly what I wanted and Mike helped me put it all together. I had several questions to ask Mike as this was the first kitchen renovation I had ever done, and he answered all of my questions/concerns thoroughly. Not only did I question him at our appointments, I often emailed him with additional questions and he was very quick to respond. If he had to get back to me because he did not know the answer himself, he did so and kept me up to date on things. Expected delivery date was exact. When I had to exchange a couple of cabinet doors because they did not match in color to the majority of the doors, Mike worked with me right down to the end. When Mike came to measure my kitchen and found out that I could not alter the design of my kitchen at all, I was very pleased to see how changing sizes of some cabinets could give me room to use differently designed pull-out features specifically on the lower cabinets. Eeryone I spoke with in there beside Mike were all very pleasant and helpful. I would definitely not hesitate to recommend using Carole Kitchen & Bath to anyone.

I worked with Jennifer Dussault at Carole Kitchen and Bath Design on both my kitchen and master bathroom project as part of an addition/gut renovation of my home. In one word, Jennifer was AMAZING! She guided me through the process giving me great advice and ideas while always remembering what is important to me. My journey started at Ikea, then to Home Depot and then to another kitchen designer. I was frustrated and overwhelmed when a friend recommended Carole. From the moment I walked through their door I knew I was in the right place. I was greeted warmly, asked appropriate questions and teamed with Jennifer who was a great fit to execute my vision. Jennifer guided me through designing the space and selecting cabinets, appliances and countertops. We had a number of visits and phone calls and even had field trips to find the perfect stone for my white kitchen. With Jennifer the "job" didn't stop with just picking out cabinets, appliances and countertops, she remained involved in all of my decisions, from paint colors to back splash to cabinet hardware to even helping me select the stain for my hardwood floors that would match best with my new kitchen. We picked out the island stools and kitchen table together and even discussed artwork. Jennifer got to know me and my taste and helped to create, what I feel is, the perfect kitchen. She also designed my master bathroom, coming up with creative solutions in a room with many angles so I could fit a double vanity and a free standing tub. I plan on using Jennifer and Carole Kitchen and Bath for my pantry, beverage station, master bedroom closets and mudroom. I highly recommend Jennifer Dussault and the team at Carole Kitchen and Bath Design who made the entire process... from concept to completion a total joy!

Carole Kitchen and Bath Design made what is usually a nerve-wracking experience almost a breeze. Sara was wonderful. She had a lot of good ideas and explained things very well. She stayed in touch through the entire process and got back to me immediately whenever I had questions. Thanks to her, I now have a stunning kitchen. Roger was great about keeping me informed about deliveries, and Donnie made sure everything was in good shape. My thanks to everyone. I wouldn't hesitate to recommend Carole.

I have worked with the team at Carole Kitchen for many years, my husband is a contractor and I get the (great!) job of picking out everything that goes in the homes we build, or projects we do. We recently did a large-scale remodel on a kitchen and I worked with Frank Purdy at Carole Kitchen. He was knowledgeable and fun to work with from design to delivery. He answered all my questions and offered many suggestions all of which made the kitchen come out beautiful and functional to the max! My client is thrilled. I will be sure to include Frank and the team at Carole Industries in my next project.

My main contact at Carole's Kitchen and Bath Design was Sara. She was amazing in so many ways. This was my first kitchen remodel and she walked me through it one step at a time. Was extremely responsive to all my inquiries and very patience. Her design skills were top notch! There were a few occassions when I needed to work with other staff, and they were polite, helpful and knowledgable. I highly recommend Carole's Kitchen and Bath Design.

I hired Carole Kitchen and Bath Designs to assist me with our Kitchen, Family Room and Eat-in area at the recommendation of our Contractor. Sara from Carole Industires was wonderful, she listened, designed and ordered the products along the way. The finished result surpassed my dreams! Would love to upload finished photos, but I cannot figure out how to go about doing so.... perhaps Sara can upload some from the ones she took at the end of the project?

Choosing Carole Kitchen and Bath when we remodeled our kitchen was one of the best decisions we made during the course of our renovation. Our kitchen cabinets were not out of the box, but each one carefully planned and customized to suit our needs. We chose a clean, modern design, with an eye on organization and functionality. And that is exactly what we got. When it came to customer service, the kitchen professionals went above and beyond. Most individuals remodel a kitchen once or twice over the course of home ownership. It can be a daunting process and disrupts the heart of the home. Carole understands this and clearly laid out the timeline, closely worked with our contractor to stay on schedule, and kept us apprised of the progress. We worked with Carole both at the showroom as well as onsite, sometimes outside of business hours accommodating our busy schedules. Since the kitchen renovation we have used Carole for smaller projects around our home. And while smaller in scope, the customer service was consistently excellent. Look no further, you will won't regret your decision.

It was such a nice experience working with this family owned company and we couldn't be happier with our new kitchen. We were matched with a professional kitchen designer who listened to us, kept us on budget and answered our many questions. Carole Kitchen and Bath Design carries high quality products and they have an extensive showroom we visited a few times. Our designer was knowledgable about everything having to do with the kitchen - appliances, countertops, cabinets, etc. We finally settled on a design and he came out to our house to take the final measurements. We had such a positive experience while redoing the kitchen, we ended up remodeling a bathroom with them at the same time. I LOVE my new kitchen, here are some before and after pictures so you can see what an incredible job they did.

I compared this company to many other kitchen design firms as well as the big box stores. They were by far the greatest to work with. Not only were the prices competitive but the designer really understood that I wanted a cook's kitchen and not just something pretty looking. After the design phase the ordering was easy and the delivery was painless. When my contractor added some trim pieces the folks at Carole made sure we got them on time so I didn't have to bring the contractor back again to finish up. The cabinets turned out to be of much better quality than I anticipated and the upgrades that came with the cabinets were exceptional. I would highly recommend them to anyone.

Knowledgeable staff were very helpful and easy to work with throughout our renovation process. Throughout the process, the staff listened to our needs and provided excellent advice and support. They were quick to respond to all inquiries and were always solution-driven. Highly recommend. We are so pleased with our end product!

What a beautiful kitchen I had designed by Carole Kitchen and their designer Jenn Dussualt. it was as pleasurable an experience as remodeling your kitchen could be. We just love our kitchen and always get great compliments from others.

Fall 2013 I started the daunting task of a kitchen expansion and re-design. I interviewed several different designers and ended up with Michael at Carole Kitchen and Bath Design. This design center offered the largest selection of semi-custom and custom cabinets in my area so I had more choices within my budget. My designer listened to my ideas, got some input on how we used the space, and then made some suggestions as well. The process went very smoothly and they worked with my contractor. The delivery was great and installation instructions were laid out for my contractor. It has been a few months and I am so glad we did this project and I went with Carole.

I have worked with Carole Kitchen and Bath for over six years and find their staff highly professional, knowledgeable, and detailed. Their interactions with their customers and attentiveness to detail is highly commendable.

Carole Kitchen & Bath Design provided on-going design consultation, plan and 3D view layouts, cabinets and quartz counter-tops for our full kitchen and two bathroom renovations. Their designer expanded the functionality of our concept sketches thru the benefits of frame-less, semi-finished cabinetry and transition units. Carole's offers several style and cost manufacturers with prices nearly the same as local big-box stores. Service, including communication and delivery, was excellent through-out. Replacement of a couple natural but unsightly grained doors and some off-color light-rails took a simple phone call. Their counter-top measurement and installation team was also top-notch. We couldn't be happier with with results; neighbors and friends are impressed with the design and quality.

Carole Kitchen and Bath did a new kitchen for my mom. It involved a total redesign, moving doors around, and stripping everything down to the studs. It was a big job and she was nervous about it. It went beautifully from start to finish. The designers helped her form a vision, within her price range, and then worked closely with her all the way through. New cabinets, floors, lights, appliances - all with Carole. We were really thrilled, and, several years out from the project, the kitchen looks great and is very functional - exactly what she wanted. They really listened to what she wanted, at and the same time, gave direction and advice when it was needed.

I have worked with many different kitchen and bath showrooms over the past twenty years and I can honestly say that the team at Carole's is the best. I strongly recommend to all our clients that they visit their showroom and meet with their design team. Their customer service level is amazing and can often be hard to find in this industry. They always respond quickly to any and all concerns that our clients might have. They always see the project through to the end and make sure the finished product is the way the clients wants. Working on the older homes in the New England area can always be a challenge when designing a kitchen. Jen D our designer always faces those challenges head on and is able to work with us and the homeowners to find the perfect solution. Our clients can't say enough good things about the Carole experience and in my book they get a A plus across the board. In my industry if you find a company that delivers this type of customer service you stick with them. They don't just advertise good customer service as many do, they are the true meaning of the words... Marty Conneely Conneely Contracting Arlington MA

I am an Interior designer and certified kitchen designer. I have referred all my kitchen clients to Carole's kitchen and bath to choose their cabinets and counter tops for over 7 years. I recommend them because they go above and beyond when it comes to customer service and follow through. I have been in the kitchen design industry for over 16 years, and I know that this business requires intricate detail and problem solving. Inevitably issues come up that require additional material or replacement parts and they always have someone available to help get the job completed. I can count on them see the job through to the end which for most people who only do this once or twice in their lives don't understand until it is too late. They are always updating the showroom with the latest trends. They carry a wide selection of options for all price range and taste. The showroom is always organized and have plenty of samples available for my clients to take home. I am proud to bring my clients to Carole's kitchen & bath because their integrity and value gives me a good presentation to my clients.

I have worked with Carole Kitchen and Bath for over 10 years. As a manufacturers representative, I come across the top showrooms and designers thru out New England. The designers at Carole's are highly experienced and have a great passion for what they do. The showroom is in the top 5 I have seen in all of the Northeast. The staff at Carole's pride them self on professionalism and outstanding customer service. They are a pleasure to work with. I consider them one of the "best in class" at what they do.

During our recent addition/remodel, we bought our kitchen cabinets from Carole's. Designer Michael Firicano was a pleasure to work with; he's very professional, knowledgeable, and patient. Michael worked with us not in selling cabinets but in making the vision of our new kitchen become a reality. Small issues after delivery were taken care of and handled seamlessly by Michael and the staff. Great experience!

Maura and Gene Fredey were exceptional in their planning, organization, delivery and installation of our kitchen cabinets, countertop and bathroom vanity for our house and kitchen cabinets and countertop for our summer house in Falmouth. The attention to detail was incredible and the customer service was top-notch.

Worked with Kathy and Susan for a home renovation project and they were great to work with. I would highly recommend working with them. Kathy came up with a great design for my kitchen.

We completed an entire renovation of our kitchen. Carole Kitchen and Bath assisted us with the design of the kitchen. We also purchased our cabinets and countertops from them. The customer service at Carole is top notch. Their design team was professional and innovative but never made us feel pressured to make changes or add additional components. Carole kept us updated on the delivery timing of our cabinets and countertops which was important to us as we managed the full project. Their delivery crew and countertop installers were friendly and, more imprtantly, efficeint in their tasks. We highly recommend Carole kitchen and Bath Deign for your next project.

I worked with Deb at Carole Kitchen and Bath and had an absolutely wonderful experience. I'd enthusiastically tell Deb what I wanted and she would either make it happen or gently guide me toward a more practical option. My kitchen is small and I needed to maximize cabinet space, improve flow, and add an island. Deb helped me through the whole process and I love the result. Additionally, my carpenters chipped a couple of cabinets during installation. The owner came to my house with replacements and taught me how to fill in dings. He noticed my refrigerator door handle was marking up one of my cabinets and spent an hour extra engineering a solution to the problem so it would no longer damage the wood panel. I was blown away. Carole's is top notch and I recommend them with confidence.

We contacted Carole Kitchen and Design in Woburn, MA on the recommendation of a friend. We were pleased to meet Sara from their design team who worked with us from start to finish. She was very knowledgeable about Kraftmaid cabinets (which we wanted) and worked up a price based on our rough drawing. We chose the Sedona style in cinnamon maple. Following up on our verbal price agreement, Sara then came to our house to verify our measurements and also gave us a few suggestions which we appreciated. We signed-off on the job and the cabinets were delivered in the time frame quoted, 4-6 weeks (ours came in 4 weeks without any problems). We are very pleased with the whole experience with Sara and Carole Kitchen and Design and recommend them highly. Allen and Irene Watertown, MA

We have the highest praise for our experience with Carole Kitchen and Bath. Michael was an excellent designer; he gave us lots of options and was honest and thoughtful with his advice. The team at Carole was always friendly and helpful, every time we called--and we called often! They were happy to work with us until we found exactly what we wanted. They helped us coordinate everything from cabinets to granite. We are thrilled with our final product and it is a testament to the owners' pride in their company and the services they offer. We would always recommend Carole Kitchen & Bath to anyone we know.

Our experience with Carole Kitchen and Bath Design was nothing short of exceptional, from the start of project design straight through to final touches. The staff was always courteous, professional and responsive. Our designer, Michael, provided personalized and detailed attention to each and every aspect of the project. His excellent knowledge of cabinetry styles and building codes were tested and proven. We greatly appreciated how he interacted and coordinated with our contractor. All of our products were delivered in the timeframes promised. We couldn't be happier with the service we received!

I worked with Carole Kitchen and Bath Design for a major kitchen addition/renovation in my home about a year ago and have been touting their exceptional service ever since. As a cookbook author and recipe developer I had many specific requirements for my kitchen and I was so impressed with the helpfulness of the entire staff at Carole. I worked with the Design Manager, Kathy Cremone, and could not have been happier. She was patient and extremely knowledgeable and I have a better kitchen as a result of her expertise. If I could give them six stars I would!

Carole Kitchen team helped us design a kitchen that we absolutely love, We had a large project that had a significant change in size (it grew) but they helped us adjust the design to fit the new size. They also helped us select and made sure we were satisfied with the combination of wood and marble counter tops that we selected. All of the cabinetry was ordered and arrived in time for our contractors installation, any issues were resolved immediately. Carole's demonstrated that they go the extra mile for their customer when on their initiative they had the wood island counter top reinforced to make sure we would never have an issue. We would highly recommend Carole's kitchen.

had kitchen installed in 1991 by one of the owners who had owned another shop at the time, he left it to came to this store. the workmanship that his team performed was excellent, If I ever had to redo a kitchen or bath I would go to Carole kitchen and bath. I have heard good things about this place.