MLC Associates LLC

Thanks so much for your wonderful feedback. We are very proud of the work that we did for you and your kitchen looks amazing! We wish you many years of happiness and do not ever hesitate to call with any future needs!

Peter your review is so great to read! We enjoyed working with YOU as much as your kitchen! For such a small area, you had a lot going on and the outcome is spectacular! Your sense of humor and patience during this project was appreciated. I'm sure your neighbors miss having you over to dinner!

Thank you Kim for the great re-review and your understanding of real-wood products. Real product has its own tenancies and the absolute beauty of solid wood makes it easy to live with the little tweaks necessary. We are are here for you whenever you need us!

Ms. Glockner’s review is not a review of MLC Associates or Age in Place CT. Ms. Glockner has never contracted with either company to do remodeling work in her home. I am disappointed that HOUZZ has allowed her to leave these remarks here on this page.

Several years ago my partner and I owned a franchise called N-Hance Wood Renewal and Ms. Glockner was a customer of that company. N-Hance is a refinishing service providing customers who are not in the market for a new kitchen, the ability to spruce up their existing cabinetry. We owned the franchise for a 5-year term before deciding not to renew our license at the end of 2014. Please feel free to google N-Hance Wood Renewal reviews and see how satisfied most customers are.

When refinishing cabinetry, bonding is critical and often, in high wear areas, the bond needs to be touched up after the first application. You cannot always tell when the finish is wet if there is an area of high wear that the bond needs fortification. In addition, with the change of seasons in CT, solid wood doors will expand and contract and will sometimes slip out of alignment. Both are issues that are simple and easy to fix. When we completed Ms. Glockner’s job in May of 2014, she contacted us about these issues. We tried on several occasions to set up an appointment with her to correct them unsuccessfully. She told us she was very busy and just did not have the time. We were successful in setting up one appointment, which she subsequently cancelled.

In December of 2014, we closed the business. In January of 2015, Ms. Glockner decided she now had the time to set up an appointment with us. Unfortunately, because N-Hance is a franchise, we had no ability to purchase the product necessary to fix her issue because we were no longer a franchisee. Our only alternative to this situation, was to contact the insurance company that handled that business.

Twenty 5-star reviews on this page is a testament to the quality work and customer service you will receive when you hire MLC/AIP. We will always do our very best by each customer we are lucky enough to have. We are very sorry about the unavoidable situation with Ms. Glockner however, she now has a brand-new kitchen courtesy of our insurance company. Hopefully she will find some solace in that.

Thanks Tom and Cara! We'd love you to upload your before and after pictures. Opening the kitchen and dining room into once large room with a massive island was a great idea and the outcome is amazing. Thank you for your business!

Thanks Scott! We appreciate your business and you've become a Friend too!! Anytime you need anything, just give us a call.

Thanks Karen! We absolutely love you, your style and your business!! Whatever and whenever, we are here for you!!

Thank you Pat! We are so happy that we were able to provide you and your lovely wife accessibility and beauty at the same time. Your satisfaction and ease of use was the goal and we are so very happy that we could provide that for you and allow you to live comfortably in your home for a very long time. Matt and I look forward to the next project. Enjoy!

Jane we are so excited to work with you again! I have fond memories of you and your kitchen, as it was the first kitchen that I ever measured when I came to work with Matt almost 10 years ago. I feel like we're family and I'm so very glad that you still LOVE your kitchen!

You are welcome Peter and Melissa! You have been such a pleasure to work with. Your kitchen is beautiful and we wish you years of family, love and laughter in that kitchen.

Nancy, you are wonderful! Your kitchen is beautiful and you were a joy to work with. Please don't ever hesitate to call if there is anything we can do to help you again!