Room by Room (Midlands) Ltd

Steve and his team have done several jobs for us, everyone to an exceptional standard, our spare bedroom needed to double up as an office- he designed the office unit in a way that still enabled us to have a double bed in there as well. Really looking forward to the next project, the family bathroom

Great products and very well made. The fitters were excellent, I would throughly recommend and would certainly deal with them again

We stumbled across Room by Room by accident and are extremely glad we did! From start to finish we have nothing but the highest praise for everyone involved in the process of renewing our kitchen. Excellent design support from James, fabulous project management from Steve and top quality workmanship by Neil, Steve and the others who were drafted in to help complete the extra features we required. Nothing was ever too much trouble and speed of response to any query was far beyond expectations. A thoroughly pleasant, helpful and professional company to deal with. We would wholeheartedly recommend them without any hesitation. Thanks.

Excellent work fitting 3 bespoke wardrobes to our master bedroom and dressing room. Wardrobes were designed with our requirements and preferred contemporary style. Built and installed efficiently and professionally. Extremely happy with the quality of work, the end product and the overall end-2-end engagement. We will continue to use Room by Room in the future, and highly recommend them to others. David & Pippa, Shifnal

Excellent experience with Room by Room. Steve coordinated all of the various tradesmen to deliver exactly on time. He and his team have a keen eye for detail to ensure the finished product will be high quality and something that you will love for years to come. I'm really pleased with the outcome and the whole experience was stress-free

We have been extremely pleased with the advice, quality of work and professionalism of the dedicated team who work for Steve Mills. All aspects of the work have been carried out to the highest standards and our bungalow has been completely transformed. Excellent work has been carried out throughout our home, even in these difficult times and we could not be more impressed or delighted with the result.

We can't thank Steve and the team enough for their care, expertise and wonderful eye for design. You have given us a kitchen that has exceeded our expectations. Our kitchen is truly stunning and is the new heart of our home. The level of service which we received has been second to none. We have and will continue to sing your praises and recommend you to anyone we can. Please pass on our thanks to your building and installation team, they have all done a fantastic job. Special thanks must go to Neil whose attention to detail and care was amazing. You can tell a good company when you hit a problem. In this situation prompt, caring action was taken. Lastly we are extremely pleased with all the appliances .

Good points - Really happy with the end result, it's just as we imagined it. Looks fantastic and we still love it some 2 years since the bulk of it was completed. It really does pass the 'WOW' factor test as people come through the door. Great input in the beginning on the art of the possible and the gentle steering into good solutions generally. Good choice of tradesmen who did a really good job.Quality of kitchen appliances is really good and they are standing the test of time. Areas for improvement - Project Management - Needs to be tighter on managing tradesmen and costs.

We are very pleased with our new kitchen and were pleased overall with the process of getting there - which involved gutting an old kitchen, re-plastering, renewing both floor and ceiling etc. The design process was helpful in developing our ideas within our budget - our designer was professional and knowledgeable about the options available, as well as being patient as we changed our minds etc.! The actual work began on time and all staff and contractors were considerate, tidy and remarkably quiet considering all that was involved - and happy to be left to get on with all their work. The quality of the workmanship appears to us to be of a very high standard and where we identified any issues, these were dealt with quickly. Having recently had work done elsewhere in the house, we were particularly impressed with the team that worked on our kitchen.We are pleased with both the quality and the appearance of our new kitchen and its appliances. The project came in on budget - with some slight adjustment as a result of an underestimate in relation to one contractor. The factors stopping us at 4 rather than five stars were: 1. For purposes of floor and ceiling the room was treated as a whole but the walls in one part of an L-shape were not stripped - this led to difficulties when it came to decorating at overlapping points. 2. We were not always sure who was going to be coming when, very far in advance and there were some project management slips (e.g.. requiring the electrician to return to relocate a couple of sockets on already plastered/sealed walls). 3. The project took about a week longer than originally indicated. As indicated, would certainly recommend RbyR.

Great service from the planning and design stage through to actual fitting. High quality strong kitchens. Fully recommend this company for any kitchen work

We had wardrobes fitted on two adjacent walls in a dormer bedroom, not easy to fit under sloping eaves. They look wonderful and match the chests of drawers bought from another supplier. We had professional and high standard advice from Steve the owner and excellent craftsmanship from Neil the fitter. The highest quality materials were used and every detail was addressed. We are extremely pleased with the whole process, from beginning to end. In addition all personnel were friendly, polite and considerate.

We are delighted with the service provided by Room By Room, in designing, supplying and fitting our new kitchen. The design process was exemplary. We ran into a number of challenges along the way and Steve was ready with expert advice and guidance, and innovative solutions, while also being very flexible and willing to listen to and incorporate our ideas. After a long period of refining the plans to get everything right, the fitting process ran very smoothly indeed. Steve was always on hand, visiting the site every day to guide the job, and Neil the fitter was excellent - polite, hard-working and meticulous in getting the job done. The Hacker kitchen itself is very good quality. A couple of small issues with the hardware have been resolved with no fuss, and every indication is that RbyR will offer outstanding after sales service, meaning that any future niggles will also be dealt with. We would definitely use RbyR again, and have no hesitation in recommending Steve and his team.