Brighton Stone & Fireplace, Inc.

Name: Brighton Stone & Fireplace, Inc.
Address: 7196 W. Grand River, Brighton, MI, 48114, USA
Telephone: +1 810-229-6648
Rating: 4.1

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Om oss

Brighton Stone & Fireplace, Inc. is a family owned and operated business proudly serving Southeast, MI. for over 50 years. The following products & services are amongst the many provided by Brighton Stone & Fireplace, Inc. : Natural & Man made Stone veneers, Thin brick veneer, Wood & Gas Fireplaces, Stoves & Inserts. We also have a full scale landscape supply yard that offers everything from pavers, retaining walls, decorative stone, mulches, boulders, flagstones & much much more. So whether you are the do-it yourselfer or looking to have the work done by the professionals, let us be your one stop shop for all your indoor & outdoor needs.

Tjänster som erbjuds:

Stone Masonry, Fireplace Installation, Brick Pavers

Område för tjänster

Brighton, Hamburg, Hartland, Highland, Howell, Lakeland, Milford, New Hudson, Oak Grove, Pinckney, South Lyon, Whitmore Lake, washtenaw & oakland counties

Kategori

Beläggning, sten och betong

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13 projekt

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Business Details

Business Name

Brighton Stone & Fireplace, Inc.

Telefonnummer

+1 810-229-6648

Website

BrightonStone.com

Address

7196 W. Grand River
Brighton, MI 48114

Typical Job Cost

700 USD - 40 000 USD

Followers

156 följare

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14 omdömen för Brighton Stone & Fireplace, Inc.

Senaste först

rgrantpride

Good product selection and most people helpful. Had a TERRIBLE experience with the counter person today. This after I took back two gallons of sealer they delivered to me in error. I have never been treated as rudely as this guy treated me today. Fortunately, I called Unilock Pavers and was referred to another operation that happily provided me with what I needed (just sand for a bedding layer).

6 Augusti 2020

Terry Booth

We were very satisfied with the stacked stone fireplace Brighton Stone did for us. The fireplace is the focal point of our addition. We have received many compliments regarding the fireplace.

8 Augusti 2018

Kommentar från Brighton Stone & Fireplace, Inc.:

Thank you for the review Terry! It was a pleasure doing business with you!

Regards,

Brighton Stone

Adil Ali

You won't find a more knowledgeable and professional fireplace sales and installation team. They handling a more complex installation of a direct vent gas fireplace in my basement below grade. They knew more than the three other local contractors and sale teams I met with. Honest and fair price as well.

11 Augusti 2017Senast redigerad:11 Augusti 2017

Anita B.

Brighton Stone provided the outdoor fire pit (stone kit) for our contractor, who had difficulties putting it together. After they could not resolve this issue over the phone, the representative met the contractor at our home and assembled it correctly. The contractor's review of the staff at Brighton Stone doesn't reflect the helpful service/actions taken to resolve the issues. We also had Brighton Stone come out to replace our fireplace set and install a new gas line. The timeline (due to it being a busy time of the year for fireplace work) was a bit long, but they were very professional and meticulous in their installation. Highly recommend.

23 Januari 2017

Kommentar från Brighton Stone & Fireplace, Inc.:

Thank you for the review and we greatly appreciate the business!

Thanks,

Luke
Brighton Stone & Fireplace

lynnalbanelli

It is interesting that the review guidelines say to be respectful. The three people I dealt with at Brigjton Stone were anything but respectful when I purchased a fire pit. I was missing two stones and they insisted I did it wrong. I had to contact the distributor who told them to give me the stones from another package. After much profanity on their part and being physically assaulted I would highly recommend not doing business with them.

26 Oktober 2016

Kommentar från Brighton Stone & Fireplace, Inc.:

We're sorry that you feel that way. As a family business that has been in business for 55 years, we pride ourselves on customer satisfaction. In the case that you are referencing, you had an issue with a fire pit block kit and putting it together. When you returned to tell us that you were a couple of blocks short we asked that you take a picture and email it to us so we could have a rep from that company call you to see how we/he could make this right. Within one hour of you sending that picture, the rep was in contact with you. Although, both he and us as a business knew that you were not following the key for the pattern in which the blocks were supposed to be laid, we agreed to give you a couple of blocks to try and make it right for you. Upon you coming to pick those blocks up, we again suggested that you may have been putting the blocks together wrong (not by the key shown in the brochure we gave you), you got hostile and used profanities yourself, at which point we asked you to please leave the store and that the rep would be in touch with you to resolve this issue. The next day, the rep came out to the job site and within 15 minutes disassembled the fire pit you attempted to put together and reassembled it the right way, not needing any extra blocks (one of which you stole from our yard). So, at the end of the day, we will always do the best we can to make all of our customers happy, but realizing that we unfortunately will not to be able to make every single customer happy. (*note: customer was never physically assaulted or even touched)

L Johnson

We purchased our stone for our basement remodel from this company. They not only have a varied selection, but a good amount of displays needed to assist in making the right choice. Most importantly, Luke and Ian were professional, friendly and worked with us to get the stone as quickly as possible and utilizing the appropriate discounts (through our contractor.) We have used them with our last house and would certainly return to them for future projects.

24 mars 2016

cynthia_severts

They have a nice showroom, but horrible customer service. Perhaps with an easy project, or a simple replacement, they might be good, but we were looking for a complete redesign of our fireplace area in our living room. They person who did the estimate was inflexible with regard to setting up a time to meet. Monday - Friday in the mornings is difficult for people who work. When he did come out, he couldn't have cared less about our project. Not being the fireplace and stone experts, we were looking for ideas to help with our redesign. Their estimate was significantly higher than the contractor we went with, and included less. We are extremely happy with our final result and glad that we did not select Brighton Stone and Fireplace.

14 mars 2016

Emily Brandt

Great company. Everyone was very professional and very helpful! I would definitely recommend this company to anyone looking for stonework.

2 mars 2016

Saluki1990

Brighton Stone was professional from the first phone to Joel, to the visit to the store and all the way through the finishing touches with the pillar ledges and steps. The crew that came out to install the stone was very accountable. They worked very hard every day and were very experienced. We will definitely be hiring them again for other work we have planned.

4 Juni 2015Senast redigerad:23 mars 2016

Donna Read

Excellent Company! Friendly/polite/professional/hardworking. Extremely happy with the result of my two story stacked stone fireplace. Highly recommend!

26 mars 2015

Tanya Rynicke Interiors, LLC

I have worked with Brighton Stone in purchasing stone for multiple clients. They are very knowledgeable and friendly. I would highly recommend them!

11 mars 2015

jschell7

We have worked with Brighton Stone a couple times now and could not be more satisfied with the knowledge and service they provided. We recommend this company to all our friends and family. Their workmanship is superior.

16 December 2014

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130 kommentarer

Kommenterade: Did you need to clean store after installation?Sorry for the delayed response...Typically if it is man made stone you should clean it as you go. If you don't the mortar will be stuck on there for life. If using anything acidic based to clean man m...

30 December 2020

Kommenterade: Mantel installationSorry for the delayed response. Not sure how this slipped through the cracks. Typically the mantel goes up first! Thanks

6 Oktober 2020

Kommenterade: Is that really a Buechel Stone? If so, which one?I don't believe this is a job that we have done. So im not sure exactly what it is.

29 Juli 2020

Kommenterade: Love this stoneWe sell the stone and install as well...were you looking to get it from us? Not sure what the size of the fireplace is as we do hundreds of fireplace and stone installs per year, but roughly about 2...

26 September 2019

Kommenterade: What color of Shadowstone is this?Sierra Shadowstone is the style and color

25 Oktober 2018

Kommenterade: Hearth StoneThe hearth is Indiana limestone! Thanks!

10 September 2018

Brighton Stone & Fireplace, Inc.