Unlimited Furniture Group

I recently purchased a coffee table set from Unlimited Furniture Group and was extremely disappointed with the quality of the products they delivered. The furniture arrived damaged, with scratches and dents on multiple pieces. The coffee table was particularly concerning, as the metal base was not constructed properly, causing the glass top to wobble. To make matters worse, the first delivery attempt for the coffee table set arrived damaged, particularly the legs which were bent, and on the second delivery attempt it arrived damaged as well. It's clear that the company does not inspect the furniture before sending it out, despite their assurances that they open every box and ensure everything is in perfect condition. This left me dealing with the frustration of waiting months for an item and then having to deal with returning it. I contacted customer service to report the issue immediately while the delivery team was still at my house, but they never pick up. I also emailed them right away and provided them with photos and videos showing the damage, but they refused to resolve the issue. And after several weeks of back and forth, I had the chance to talk with the Supervisor Anita who ultimately blamed the issue on my floor. Despite my efforts to provide further proof in a video format, including placing the table base on a leveled surface, the company still refused to take responsibility for their faulty product and want to charge me a 30% restocking fee and round-trip shipping and handling costs. I would not recommend this company to anyone due to their poor quality products, lack of customer service, lack of accountability for their products and their lack of inspection before shipping. Please save yourself the frustration and aggravation and buy your furniture elsewhere.

The mirror I received was not as it was advertised. I have reached out to them several times about this and no response.

Great company. Very responsible attitude to the customers. Reasonable prices and great quality of their products. I recommend this company to all.