Uteplats, Uterum & Balkong i Nora, IL.

“We met Ralph and Tim at the 2015 Home Expo show and after talking about our project we decided to include them among the bidders. While not the lowest bidder (which we tend to avoid for obvious reasons), we went with Artisan for their willingness to work with us and be flexible, along with being extremely helpful in helping us gain a better understanding of the Trex product. During the project their work team varied based on the weather, what work was needed here and on occasion what assistance was needed on other projects. Throughout the project Ralph, Tim and their team readily answered questions we raised, were responsive to our concerns, and helped us find the best approach for some specific concerns. At the end of the project we were very satisfied with the work Artisan had done. When afterwards we found a few teaks we wanted to make they came back, discussed the options and then made the small changes we were looking for. Tim even pointed us to Goof Off, a great product for removing the remnants of our own sloppy staining work on our old deck. When we ran into Tim at today's Home Expo show, he was quick to tell us his current thoughts on resolving a challenge that came up this winter with our pergola. It goes to show how customer oriented the Artisan folks are. Without hesitation we would recommend readers of this consider contacting them concerning any project that Artisan might be able to assist you with.”