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E-Z Frame Structures & Shelters LLC

E-Z Frame Structures & Shelters LLC

Genomsnittligt omdöme: 1 av 5 stjärnor6 omdömen
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Om oss

E-Z Frames Structures & Shelters, LLC is a women-owned, family-run company that has been proudly in business for over 40 years! Our patented E-Z Frame brackets create the angles for you and were designed to make framing a structure easy for anyone—so all lumber cuts are simple straight cuts, and structures can be screwed together and framed in hours! E-Z Frame Structures offers a variety of kit styles from greenhouses, to sheds, chicken coops, playhouses, and even designs custom made for your individual needs! Our kits are sold on a variety of selling platforms and are shipped all over the world! Our E-Z Frame brackets are proudly made in the USA!

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Business Details

Business Name

E-Z Frame Structures & Shelters LLC

Telefonnummer

+1 208-770-0007

Website

ezframeup.com

Address

55 North Cedar st #203
Post falls, ID 83854

Followers

7 följare

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6 omdömen för E-Z Frame Structures & Shelters LLC

Angela Geissman
Angela Geissman
Genomsnittligt omdöme: 1 av 5 stjärnor
Do not purchase from this company - They take your money and dont ship the goods. Poor if any communication.
SA
sandy10093
Genomsnittligt omdöme: 1 av 5 stjärnor
I order two units in March and still have not received them. They send tracking number, but they are not sent. I have contacted them by email and phone but no luck. These guys are dishonest. I guess I am out 400.00.
H2
Houzz-ID: 269537650
Genomsnittligt omdöme: 1 av 5 stjärnor
do not buy! I ordered from them on May 4, 2022 and still haven't received my order. they don't even answer my emails anymore. they sent me a UPS tracking number but the package was never sent to UPS. a big scam!
H4
Houzz-ID: 484465072
Genomsnittligt omdöme: 1 av 5 stjärnor
After I completed my order, I received an alert that there was a three-week backorder. Nowhere on the website did it say they were having issues with the supply chain. After a few emails and phone calls, the company said they would cancel my order. They also sent me emails stating my order was canceled and refunded. It has been almost two months, and I have not received a penny back from my order. I have called, emailed, and no one will email or call me back. I just filed a complaint with the Beter Business Bureau. The next step will be to file a fraud complaint with their local State Police. Very disappointing!!!!
H4
Houzz-ID: 483037624
Genomsnittligt omdöme: 1 av 5 stjärnor
Excellent customer service until you request a return. I requested a return and they provided me the address to return the kit so I shipped it back at my cost. It's been 3 months since my return and I still didn't get my refund. I sent 3 e-mails and they are not getting back to me.
Sarah Lawrence
Sarah Lawrence
Genomsnittligt omdöme: 1 av 5 stjärnor
My bracket kit showed up a month late, was missing pieces, and started cracking as soon as I tried to assemble the kit. The merchant does not reply when I reach out to ask for help. Do not buy!!
E-Z Frame Structures & Shelters LLC
Kommentar från E-Z Frame Structures & Shelters LLC:
Hello -
I am very sorry if you are having issues with your order. However, we always respond to customers and have not heard from you yet. Please reach out to us by email and we will be happy to help you. We apologize if there was any delay in getting it to you, but we are located in WA State which has been on strict stay at home orders this whole time and we are working a very small, limited crew at the moment trying to adhere to the orders. Our parts are also made by the same manufacturer currently making ventilator parts so they have been delayed in making them as well. We are working hard through this crazy moment in history. If you are missing any pieces at all please let us know and we will get them out to you. Again, we are working with a limited crew, some of them new and we apologize if that happened. As for brackets cracking, we sell and ship 1000's of kits without issues or reports of brackets cracking and would like to talk to you to see if maybe you used an incorrect screw ie the screwhead type caused this or the length of screw or possibly the tool you were using over shot the screw in to the bracket causing it to crack. The brackets are made of a heavy duty material so they do not crack in of themselves. Please reach out to us and we would be happy to help. Thanks
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92 kommentarer

Kommenterade: Can these be built using 2. x 4 lumberOur brackets are designed to be used with 2X2 lumber to make them more cost effective. They are very rigid and solid. Once they are covered in plywood and siding they are even more sturdy and don't go...
1 Februari 2020
Kommenterade: How far apart are the wall and roof joists spaced ?Our design calls for 24 inches OC , but can be adjusted if needed. If you change to 16" OC, you will need to purchase extra brackets Thanks!
18 Januari 2020
Kommenterade: can you use 2x4 instead of 2x2 for frames?You can use 2X4's if you plan to rip them down in to 2X2's, but otherwise our brackets are designed to be used with 2X2's (actual size is slightly smaller) Thanks E-Z Frames!
4 Januari 2020
Kommenterade: It includes everything you see in the pictureThis is a bracket only kit so it does not include the lumber. It includes all the brackets you see here plus instructions and a lumber cut list. Thanks!
28 December 2019
Kommenterade: Does it come with lumber or just the metal framingThis is a bracket only kit. We do not ship with lumber any more to keep the cost of shipping down for our customers. The lumber can be purchased in any local lumber yard!
15 December 2019
Kommenterade: I need a sturdy structureOur brackets are designed to be used with 2X2 lumber, we currently do not have any brackets for 2X4 lumber. Thanks E-Z Frames!
8 December 2019

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