Norms Kitchens Cabinetry Joinery

Dear HU 372599753
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
We always aim to deliver a great experience, and we are gutted we didn't meet expectations at this time.. Thanks for bringing this to our attention. We have used this feedback to make us better and to ensure this doesn’t happen again. We would like the opportunity to talk and investigate your feedback further.

Thank you Matt. It was such a pleasure working with you. We are delighted you are happy with Norms work. We wish you all the best. If you need further assistance, please don't hesitate to call us.

Sorry, you didn’t like our service. As agreed, we delivered the cabinets to your property. When we returned to install them, after making an appointment, you were not home. We waited for your cousin to arrive. The existing cupboard was still in the bedroom full of Clothes. On the phone, you demanded we remove the clothes and cupboard. It was not our job to remove your clothes, and we did not agree with you initially, to remove the cupboard.
On the phone, you said you no longer wanted the job and to leave. Your cousin called the police as I was collecting my goods to leave. Once the police came, they asked us to take our cupboards, and belongings and to leave. We lost a lot of money with your job as it was custom made for you. So Haris please retract your comment, and tell the truth.