Zola European Windows

Name: Zola European Windows
Address: 1169 Hilltop Pkwy Ste 201A, Steamboat Springs, CO, 80487, USA
Telephone: +1 303-578-0001
Rating: 3.6

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America's European Window Company™, Zola offers expansive, high-performance Passive House windows and doors of exceptional value. Zola Windows was founded by Swiss-trained architect, Florian Speier. Unsatisfied with the selection of windows available to his architecture clients, Florian partnered with European manufacturers to design extremely energy efficient and airtight windows and doors for the U.S. market. Ideal for Passive House and Net Zero Homes. Zola Windows is based in Steamboat Springs, Colorado and ships custom-crafted passive house windows and doors to clients throughout the U.S. and Canada. Zola Windows are manufactured in Europe and are shipped directly to your building site. Zola prides itself on its extensive product lines- from the top-of-the-line Thermo Clad Plus (ideal for Passive Houses), to affordable uPVC windows that are perfect for projects on a budget, Zola offers high performance, quality-crafted windows for every project. Zola even offers high performance Passive House windows that meet the stringent stylistic requirements of historic buildings. No matter what your project requires, we have the perfect durable and precision-crafted windows and doors for you. Zola specializes in expansive units. We offer sliding doors that create vast areas of glass that you can place a sofa in front of and enjoy panoramic views of the snow storm outside – while being warm and cozy. During the warmer months enjoy seamless transitions between the indoor and outdoor environment with Zola Breeze Panel(TM) folding glass walls. Our quality-crafted entrance doors operate quietly and provide unsurpassed security. With a CAD/CAM manufacturing facility, expertly trained window craftspeople and premium German hardware, Zola offers an edge – even in Passive House versions for highly energy efficient buildings. At Zola, we strive to offer outstanding customer service with Florian Speier personally involved in every consultation. Our team of experienced professionals is ready to guide you through every step of your window package selection.

Tjänster som erbjuds:

Window Sales, Custom Exterior Doors, Door Sales, Custom Doors, Windows

Område för tjänster

USA, Canada

Utmärkelser:

Featured in Dwell, Architectural Record, Interior Design, ProRemodeler, Inhabitat, New York Times Architizer A+: Zola Arctic & ZNC Architectural Products Innovation Award: Zola Arctic & American Heritage SDH Architectural Record Products: 2012, 2013, & 2014

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Business Details

Business Name

Zola European Windows

Telefonnummer

+1 303-578-0001

Website

www.zolawindows.com

Address

1169 Hilltop Pkwy Ste 201A
Steamboat Springs, CO 80487

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165 följare

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12 omdömen för Zola European Windows

Senaste först

Joshua Hart

Great product on paper, if you can get it. Their sales team is the rudest, most incompetent group I've tried to purchase things from. We were initially really excited about their U factor and performance as we are going for a passive house rating. Despite the fact that we were looking at purchasing over $100k of windows we got told that our project wasn't "worth their time" by Liza Sanchez-Warner. We ended up purchasing Sierra Pacific windows instead, much less performant, but it was a lot more pleasant sales experience. I feel like we dodged a bullet.

23 Februari 2022

Houzz-ID: 130805360

We purchased Zola windows for our new home on the Pacific Ocean at the Washington Coast. I would highly recommend you AVOID this manufacturer. They are a NIGHTMARE to deal with. If I could have given them zero stars I would have. They shipped over 4 months late. Their customer service, when in fact you could find someone to help you, is totally incompetent. They arrived broken and we were told we must take a photo of the broken windows PRIOR to breaking the "seal" on the cargo container! Sorry, I do not have X-ray vision and neither does my camera. Even when they arrived it was a fight to get them delivered at an appropriate time that would allow for adequate resources to offload them (each pallet was loaded with 5,000 pounds of product). The price you pay is astronomical compared to other options and there was no one responsible to whom concerns could be escalated. AVOID ZOLA! Horrible experience!

9 December 2021

sam_m_ca

Zola is really committed to building high quality future thinking windows and it shows. I've had their windows installed now for 5+ years and they remain air tight and as quiet as the day they were installed. I'm really glad I found these guys and made the decision to go with quality.

1 September 2021

Charles Leder

Great experience with Zola! After lots of research, we opted for Zola windows and doors for our new house. Could not be happier with the entire package- French doors, tilt/turns, lift/slide patio doors- all of them beautiful, well constructed and operate smoothly. Also, great customer service. Endless back and forth calls and emails between myself, builder, architect and Zola to make sure everything was ordered and installed correctly and they were great throughout the entire process.

22 Juni 2019

Rich Levandowski

I would strongly recommend that future customers review the order verbally with Zola and make sure Zola specifically explain their quote and any differences from the request. There were several changes that were made to our order by Zola without them being explained/specifically identified (ie. they changed window dimensions because of their production limitations). I completely understand production limitations but these should have been communicated instead of waiting for me to find them in the detailed review. Further, a couple of the errors were identified in the order review (ie. window size and window color) but 1 significant item was not identified, the door swing of the front door. After reaching out to Zola for potential correction they refused to accept any responsibility even though the front door did not agree with the plans provided. After several emails back and forth begging Zola for a solution an email was received were Zola stated the windows/doors were cheaper than what I originally paid. This was extremely concerning as I was pushed by Zola to finalize my order and provide a deposit to avoid a 5% price increase. So in less than 2 months from receiving the doors/windows they are no longer more expensive but cheaper??? As a result this has me very concerned about Zola's business ethics and as a result I can't recommend working the Zola's Steamboat office.

12 November 2018

The Artisans Group, Inc.

We have worked with Zola since 2011. Their customer service, quality of work, and dedication are all worthy of 5 Stars. Their amazing energy efficient windows and doors are installed in many of the Passive Houses we have designed and built, including the PHIUS 2015 Best Overall Project and 2017 Best Single-Family Passive House. We continue to work with them on projects being built today, and we look forward to working with them on our projects currently in design.

23 Januari 2018Senast redigerad:25 Januari 2018

Kommentar från Zola European Windows:

Your projects are beautiful! It's such an honor to see our windows and doors in these amazing homes.

User

Zola windows were specified by the architect for a project in NY metro area. The windows and doors look good except for the interior stand out about 3/4" into the house side frame and the weather strip is visible, (looks ugly). The order was for the most part complete, the shipment was only missing some hardware and a connection piece to mull the windows that we had made locally because we couldn't wait for a shipment from Europe. As far as performance, they are good , except for the fact the weatherstripping is a major problem. Our project manager noticed the weatherstripping falling off of all of the door frames and door units. We called for service and were told to send pictures. Luckily it was within the 60 day warranty period specified by Zola's contract, we sent the pictures and never heard anything back. We have delivered the new home to the client, during the final walk through he too noticed the weather strip and requested it be repaired. We e-mailed Zola again and have had a few conversations with them with no relief. They wanted to charge us 2500.00 to have a technician come out and see the problem, we were unwilling to pay to have obvious manufacturers defect fixed. We will not use this product again and will retrofit with new weatherstripping so the new homeowner will have a weather proof house. Best to use a window company who can fix the product when there are problems.

7 December 2017Senast redigerad:16 April 2024

Kommentar från Zola European Windows:

Patrick,

We are sorry that you are not happy with your experience. We have reviewed our records on your project in response to the issues you raised here. We are happy to continue to work with you to resolve the weatherstripping issues, and see that our customer service department and technical support team has been in touch with you about setting up a video call to walk you through this very simple and routine fix. As we are based in Colorado, we do need to charge you for a service visit in case you would like us to fly one of our technicians out to perform this work in New York. Video/telephone support is complimentary and should be sufficient for this pretty straightforward issue.

We are not sure what you are referring to with regards to the 60-day warranty period. There is nothing like that it our contract.

We do not understand what you mean by saying that "you never heard anything back" from us after sending in the pictures of the weatherstripping issue. Our case records for your weatherstripping issue indicate that we reached out to your team (Ralph) on the following dates without response following the initial 7/27/17 email from him that alerted us of the issue: 7/28/17 (phone call from Joshua, secretary declined to accept a message); 8/3/17 (phone call, Joshua left message describing how to remedy the issue and later that day connected with Ralph to discuss the process); 8/21/17 (email from Ellie following up about whether you need further support and if we can set up video conference), 8/28/17 (email from Ellie following up about whether you need more support), 9/7/17 (email from Ellie letting you know we'll be closing your case due to non-response).

Please reach out to Joshua or Ellie and we'll keep working on this with you.

David Good

I have used Zola Thermal Clad windows on two custom homes. One of these is a pre-certified Passive House. The most striking thing about the windows is the overall quality. They are beautiful and very well built with have such a solid, bombproof feeling that it inspires the crew to install them perfectly. The installation with the supplied clips and screws is straight forward and structurally sound. Executing the air and weather barrier is also easy to understand and ends with a result I am confident will stand the test of time. The hardware allows for complete adjustment so that the operation can be tuned perfectly and the double weather seal guarantees air and water tightness. Everyone who experiences the operation of the doors and windows notices the solid feeling and positive closure and is impressed or even blown away. Thermal performance is excellent as well as their customer service. There is no doubt Zola windows are a valuable investment! They would be first choice in my own house. David Good, CPHC and builder

23 Oktober 2017

Michelle Russi

Zola is a great company. I spent over five years in the research and design of my passive house. During this time period I researched and read multiple reviews of high performance and passive house windows made in the US, Canada and Europe. Of all windows I researched Zola came out on top with the added benefit of having (what I think) is the best value (price/performance). Their web site was very useful in educating my builder about high performance installation, placement and over insulation. I highly recommend Zola and would use them in any home I build.

23 Oktober 2017

Kommentar från Zola European Windows:

Thank you so much, Michelle! We are so glad that you were happy with your experience!

Michael J. K. Olsen Architects

Zola supplies a high quality product and excellent customer service. They work closely with the owners and our architecture firm. We are currently working with Zola on a project and look forward to working with them again in the near future.

15 December 2016

Klima Architecture

Zola has brought amazing german windows to our homes. The windows have shown to be of exemplary quality, craftsmanship, and rigor in our high altitude builds in Park City. As an architect, I used them on my own house 3 years ago, and they have stood the test of time, and we have continued our relationship with Zola only to have our expectations marked and exceeded with all their products we have purchased.

26 Juli 2016

Studio GP,llc

I always encourage my clients to use the highest preformance windows and doors avaliable beacuse this is typically the weak link in the building envelope. Zola's European windows and doors meet the highest standard, delivering extermely energy efficient living. They are beautiful, well crafted, high quality windows.

21 Juli 2016

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12 kommentarer

Kommenterade: What is this backsplash?Colbran: This picture shows our Breeze Panel window in a Boulder home. Zola Breeze Panels offer a great way to create an unobstructed, clear opening in a variety of applications. You can read more abo...

21 mars 2018

Kommenterade: DoorsThe doors are by Zola Windows.

12 Juni 2017

Kommenterade: Window SizeThanks for your questions, Renata! Zola Windows can custom-craft extremely large glass panels of 8′ X 11′ each for uninterrupted views, allowing 11' height and 45' total width. The La Casa Laranja pro...

13 Maj 2016

Kommenterade: What color are the doors/windows? Ruby red or Carmine cladding?Cursosegundo, The color is ruby red. Let us know if you have any additional questions about this project! April Lassiter, Zola Windows

1 December 2015

Kommenterade: WindowsYes, the windows are uPVC. The performance values between uPVC and aluminum are similar and both are available with double or triple glazing. The all aluminum will run higher in cost. As far as rec...

13 Augusti 2015

Kommenterade: Love the window ! All about it ! Tech spec, color choice ,grids ,etc.Thanks so much for getting in touch with us, Linda! We would be happy to get you all the information you need. Please send over your contact info to marc@zolawindows.com or feel free to call or emai...

19 Januari 2014

Zola European Windows