Garage i Redmond, WA.

“Update: The owners of the company both called me and took time to understand the problems, both with the fireplace and with communication. One owner and a sales person came to our home and helped diagnose the problem and even got it going for a few days with the battery pack. The service tech and electricians came out about a week later and found the problem was apparently a faulty receptacle installed with the insert, they replaced that and now it works fine. It has added a lot of warmth to our home and is very attractive. In spite of the bumpy start I now feel that they did work to resolve the problem to my total satisfaction. I have never posted a negative review before, but unfortunately I have to say my experiences have been mixed with this company and the products they sell. The initial experience was okay - the showroom sales person knew the products well and was able to discuss them with me knowledgeably. Then it turned out our fireplace did not measure large enough for the inserts I was considering, and we were told we had to accept a smaller insert - fine, we accepted their expertise even though it was not explained to us in full why this was so. The installation was great - the crew was knowledgeable, clean and meticulous. However, 5 days after we had our new Heat-n-Glo Supreme 130-C installed, it failed! It will no longer light. I called the service folks at Fireside Home Solutions and was told they could not get out earlier than the next week to fix it, and they had re-arranged their schedule to try to make that happen for me, in spite of the fact that I could not be home on the day they had arranged. They would not fix it earlier, and part of the reason, I was told, was that they needed to do a 3-day confirmation call - I was told this _on the phone_, while talking to someone who could confirm the appointment! I just spent $3500 on an insert that _does not work_, and I would caution anyone about buying this insert and dealing with this company - be sure you understand how their service plan works before hoping to enjoy your new gas fireplace!”

“We had our tension rod split in half after a big wind storm, it was a very old door. They were able to come out the very next day. The technician was polite and arrived on time. He assed the issue, replaced the needed parts and serviced all the others. He was quick and efficient, the whole process took less than an hour. Plus the new system is so quiet, doesn't bother sleeping little ones! We are very pleased and would use or recommend them over and over!!!”

“Very impressed with speed of response, cost of repair and professionalism of the contractor. I would highly recommended them. They where very good survice.”

“Great locksmiith! good communication. Nim did my building and some rentals. I enjoyed working with ni, and his team. WIll hire again!”

“I found Garage Door Services online and contacted them. They immediately responded back and promptly booked and scheduled the project. They showed up and completed the project as promised in the time frame set and did a great job. They even followed up after to check in with me. I definitely recommend Garage Door Service!”

“I called them for my broken garage door spring These guys are really professional and fast Would definitely recommend them to all”

“Great first experience with this company. My keyless entry pad for the automatic garage door stopped working. I assumed I'd need a technician to come and replace it. When I called after reading all of the positive reviews on yelp, the gal who helped me on the phone suggested that I might be able to replace it myself. I went to Anderson to pick up the replacement part, they talked me through it, and after a short bit with the drill and screwdriver, I have a working entry again! Now that's what I call customer service!”

“I desperately needed someone to fix the power motor repair board of my garage door. My father, who had previously used this garage door company, recommended that I call them. Tech was prompt and very accessible. He answers the phone and calls you back. He is knowledgeable and knows his business well. Also, because he is a small operator, his prices are competitive. The work that they did for me was great, a very nice job. I would definitely recommend them.”

“Summit Garage Door Repair arrived within an hour of my call. Quickly diagnosed the the issue and had my garage door working like new. The technician was very knowledgeable and professional. He showed what had happened, what he needed to do to correct the issue and gave me an estimate before beginning any work. When he finished, he showed me everything he done and gave me tips on how to prevent this issue from happening again. Thanks Summit for you quick professional response.”

“Had a garage door emergency and called for service. Dan my service man arrived when promised and completely renewed all my door spring mechanisms and replaced rollers, check opener drive and completed his work in about and hour and one half. Mike was friendly and took time to explain why the repairs were recommended. Terrific service with a ten year guarantee.”